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Turn Your Etsy Shop into a Sales Machine

Lesson 41 of 43

Attract the Right Customers

Lisa Jacobs

Turn Your Etsy Shop into a Sales Machine

Lisa Jacobs

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Lesson Info

41. Attract the Right Customers


  Class Trailer
Now Playing
1 Introduction to Workshop Duration:04:30
5 What is Shop Cohesion? Duration:11:56
7 Product Photography Overview Duration:46:09
9 How to List Titles Properly Duration:12:37
10 Shop Cohesion Checklist Duration:05:39
14 The Etsy Buying Process Duration:07:42
15 Copywriting for Etsy Duration:15:56
16 Find Your Ideal Customer Duration:13:11
17 How to Stand Out On Etsy Duration:09:04
21 The Etsy Marketing System Duration:26:44
22 Your Etsy Sales Funnel Duration:09:48
28 A Facebook Strategy That Works Duration:10:29
30 Etsy Marketing Review Duration:05:59
32 Marketing Plans That Won Duration:16:35
34 Advertise Your Etsy Shop Duration:11:48
35 When to Add Advertising Duration:13:47
36 Build An Ad Strategy Duration:11:17
38 Create Your First Ad Campaign Duration:08:04
39 How to Ride a Trend Duration:10:05
40 How to Write An Ad Duration:07:06
41 Attract the Right Customers Duration:04:51
42 Set Your Advertising Budget Duration:11:54

Lesson Info

Attract the Right Customers

So let's talk about how to attract the right customer to that ad. To that ad, not to your business, because we've already talked about that. That's everything we've covered so far, but now we're talking about how to use every word of that paid ad to attract just the right customers, to stretch your advertising dollar as far as you can make it go. So for cost per click advertising, such as sidebar ads or even promote a pins, you don't pay unless the customer clicks. So you want the right people to click, and you want the people that aren't gonna be interested to stay away from the ad altogether. So where you can, you're gonna, again, showcase your brand, while filtering the clicks. My best example of this is, at the Energy Shop, it's Energy Shop Jewelry, but really I like to make bracelets, and I like to wear bracelets, so my focus has always been on bracelets. Sometimes I get sidetracked with that and sometimes customers come in and specifically ask me to make other things, but really ...

I don't like it and I don't stock for it. So I make bracelets because that's my thing. So at the Energy Shop, I wanna make sure I'm not saying Energy Shop Jewelry, because I don't want people coming in who don't like bracelets. And some people don't wear them at all. Some people are more shopping for necklaces and things like that. I made sure my advertisements always said Energy Shop Bracelets. And I always was a bracelet in the picture, why? Because I don't want anybody else, and I definitely don't want you if you're not interested in bracelets. So you're finding those ways to specifically say, what do I want that customer to come shop for? And then using the language so that it does exclude. It's so interesting to me, now that we're walking through this part of the class because it's so, it's the opposite of everything we said in build an Etsy storefront that sells, which is to attract and include everybody, and how to market your shop to a sold out success, which is to expand yourself and push your boundaries all the time. Now in advertising we're saying limit ourselves, stay safe. It's a gamble, so be comfortable making that gamble, and exclude people that you don't want because this is your dollar now, going out to find new customers, so it's a different set of rules. And it's set up in a way that will help you play and learn with your business, as you go out to attract new customers. You use the headline to save clicks wherever possible. You put very specific language there, and then where you're given one to two sentences of text underneath the picture, you can promote the current sale or offer. You can tell them specifically. You can talk about occasions. It can be a more friendly greeting, but again, the space is limited, it's not a sales page by any means. It's not even a product listing kind of page. So you want to make sure it's directly tied to your marketing campaign. And you want that text to say something like, the semi-annual sale, 40% off, or whatever it is that you're running, you want it to be clear and specific there. You don't need to worry about all the other things we worry about, like approaching them gradually, or introducing yourself, or saying hi, I'm, you know, warming them up. That's not the place for it. Everybody knows it's a paid advertisement and it's okay to make it a direct ask in that light. It's perfect. And of course, you're using any language you can, even in that text below, to filter clicks. As much as possible, filter clicks and make sure you're only attracting the right customer, the one that you want to come to your storefront and actually buy from you. But my best advice is to not overthink it. I'm telling you a lot, just make it specific, make it direct, make it very relevant to the person you want to buy from you. But don't overthink it. It doesn't need a big copywriting session or anything else like that. It just needs to match the marketing campaign you're on and it needs to contribute to the marketing goal that you have set up. Again, work your brand into the headline as much as possible. And you can A/B test the different wording for your offers as you go. Once you start setting up ads, you'll do it regularly. You'll create new ones all the time based on what's working. And so it's a good time to see which ones convert and watch which ones are converting and which ones are clicking with your customers.

Class Description

Bringing your creative business to Etsy® can tap you into the wide online market, but it isn’t as simple as setting the product of your hard work in the store window and waiting for customers to wander by. To make your online storefront irresistible to customers, you have to learn to showcase your products effectively.

Join creative marketing guru Lisa Jacobs for three in-depth sessions on how to use Etsy as it’s meant to be used - as a sales platform.  

Session 1: Build an Etsy Storefront That Sells
You’ll learn:

  • What it takes to get your Etsy shop found online
  • How to avoid common Etsy mistakes that are hurting your sales
  • How to fine-tune your storefront to attract visitors and convert them into buyers
You’ll learn to give your business new energy, especially if you’re struggling to stand out in the crowded online marketplace or dealing with long droughts without a sale.

Session 2: Market Your Etsy Shop to Sold-out Success
You’ll learn:

  • Talk about your product in a way that gets people excited to buy
  • How to gain big exposure for your brand and products
  • How to create a consistent business plan with predictable results
Get paying customers to your Etsy storefront using simple, proven marketing strategies. No far-fetched theories, generalized blanket statements, or big business comparisons here - just specific, direct training for creative business owners.

Session 3: Advertising for Creative Business Owners

You’ll learn:

  • How and when to build an ad campaign into your marketing strategy
  • How to create a successful ad campaign that attracts the right customers
  • Where and how to advertise your products
Etsy is a great sales platform, but only as long as you are able to get the word out about your brand and your products. Build a successful advertising campaign into your marketing strategy, and bring your small business to new customers.



The course was really practical and organized very well. Each day built on the previous day and had solid, actionable recommendations. I am just starting my Etsy shop and feel like I have a plan for moving forward with some confidence. Lisa is charming and very real and her enthusiasm for supporting businesses is engaging and very encouraging. She wants us to be part of the tribe and I appreciate that! Thanks Lisa and everyone at Creative Live for more great "Mini B-school" lessons that I can use for my online business.


Thank you thank you thank you! I have been going about the "daily scramble" for years - with ups and downs along the way and this course has been a true eye opener for me. The message of consistency and brand cohesion as well as deep respect for my customers will surely stay with me and help my business continue to grow. No matter what stage you are at in your creative business, Lisa has something great to teach! Highly recommended!

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This class was amazing!! The first day covered changing your Etsy storefront. This was my favorite day, as it talked about product photography in a very basic, replicable way. The best part was that it was all DIY. I have been told for so long to sub out photography to a professional, but this class is all about investing in yourself. It is so empowering to know how to do these things YOURSELF. We then spent the afternoon talking about SEO tips and tweaks. I can't wait to implement these in my own shop. I fee like this information is not clear anywhere online. The marketing aspect was great, and is about exposing your vulnerability and connecting with an audience. Lastly, you learn a SYSTEM that you can replicate time and time again. It goes through the entire calendar year. The cherry on-top was the last day-- advertising. I can't wait to try out advertising once I have the first two areas complete. This course is not gimmicky in any way, and teaches you a very honest approach to connect with potential customers. Awesome instructor-- to the point and thoughtful.