Definition of Creative/Manager/Entrepreneur
If we're talking about the definitions of a manager ... now, as we go through this let me cast where we're going. We have three main hats: manager, creative, entrepreneur. And for some people wearing the manager hat you just feel like you're in your groove. You handle stuff, you feel like your the most productive. I'm getting work done! And then other of us are feeling at different place. Let's just see where we assess ourselves. So as a manager, this is the role that we play, most of us, since we're all very small businesses. We do email clients, customer support, we pay bills, we file taxes. If we have one or two employees or ten employees, we're managing them. If you have a storefront, you are literally the person who sweeps up the proverbial sweeping of the floor, right? And if you're not the person who holds the broom, you're assigning somebody to hold the broom, clean the windows. You do the daily tasks to make your business work. So then we have the creator. This is where I woul...
d venture to say a lot of us strongly align with. Now, this is a person who is responsible for creating or producing the product that you're selling. So for instance, if you make jewelry, this is a time that you spend making your jewelry, threading the beads, adding the clasp. That's your work time. If you're a life coach, this is a time you're actually consulting with your clients or you're writing a curriculum. Anything that is going to do to sustain and grow your business as you create your products or services. Now, this is the entrepreneur role. This person ... or this hat. I shouldn't say person because we're all the same person wearing multiple hats. This person is wearing the hat of entrepreneur. And you think about where the business is going. You think about dreams of the future. You think about the trajectory. And this hat is responsible for longterm sustainability. And this is the hat that's scary for a lot of people, myself included. So now that we've defined our roles, right? Clearly, we can definitely dig in more to those for specificity, but just to move us through this process, what I want to do is take just one or two minutes, maybe just one minute. This exercise as we're walking through the class right now is to assign how much of a percentage you spend your time. Now, I know where you want to spend your time. And most of you are thinking, "Well, I'm 33, 33, 33." Okay, okay. A perfect growing, wonderful business is 33, 33, 33. But why don't you just take a second and assess how much time do you think that you are wearing the manager hat? How much time are you taking wearing the creator hat? And how much time are you spending in the entrepreneur hat? The goal for us ... yes?
So I run my business with my husband. He is clearly the manager. He does all the taxes, all the accountings, like the general operations. I'm more the creator, the entrepreneur. So from this exercise, is it bad that I'm not more of the manager?
No, because we're going to get to outsourcing.
Oh, great. So we're great. Outsource! (laughs)
So yeah, absolutely. I don't know how your husband will feel about that. But yeah.
Yeah, exactly. (laughs)
So, yes, we just need to make sure that somebody is wearing that hat.
And as I grow my business, let me tell you, I can't wait for the day. And my husband who is my business partner and full supporter cannot wait for the day that we can actually justify the expense of getting a COO. We want somebody the chief operating officer.
I need somebody to just organize my life. And I feel like I'm very organized. And for 11 years I've done this, but as things get bigger, as we're diversifying in such a big way, I would love somebody to come in and build systems, connect with me, and say, "This is where you're going." I'm a doer. I love creating. Give me all day. Just leave me alone. Let me write. Sometimes JD will make of me because if I'm in front of my computer and I'm writing and he's talking to me he's like, "You're not paying attention to anything I said." I'm like, "I am so being rude." And he's like, "How about you pay attention?" and I'm like, "How about for the next 15 minutes since it's my work time on my calendar, I focus on this, and during lunch, we talk about that?" I'm such a jerk. Who wants to work for me? I don't want to work for me! But at the end of the day, as long as these hats are being distributed and growing, then that is when you can sustain a healthy business, okay? So I would attribute that where that is, and even though that person is doing the manager role, you've probably assigned a little bit because you don't need to be in it, but you definitely need to be on it. Understand what he's doing and ways to improve.